Welcome to Frog’s Frequently Asked Question’s Section which we hope will provide you with the information you are seeking. If not please do not hesitate to contact us.
What is Frog?
Frog is a single community platform that connects people with the organisations, groups and individuals within their local area that can provide the support, services and activities to enable a long, happy and healthy life. We aim to reduce frustration of constant searching by offering visitors both local and national directory content in one single – easily remembered – place….FROG!
How do I find local information?
Every local authority area within the UK is already present within our platform. Simply type in the local authority that you wish to find or select it from the drop-down menu.
Why can’t I find any information related to my area?
Frog is starting to roll the platform out across Scotland and will then continue with England, Wales & Northern Ireland. This will take some time but please bookmark the page and check back regularly to see listings for your local area.
How do I get my business listed on Frog.Net?
It’s quick and easy to list your business on Frog.Net. In return for an annual fee, Frog.Net offers a comprehensive online package for your company designed to reach a local and national audience. To list simply visit Frog.net and Add Your Listing.
How do I get my Group or Club listed on Frog?
The activities offered by local Groups and Clubs are essential to the well being of our communities and Frog.Net is very keen to showcase these simply and easily. To add your activities simply register visit Frog.net and Add Your Listing. All listings for third sector, non-profits and community groups are FREE of Charge.
I can’t remember my Password?
If you have forgotten your password, don’t worry. In the Log In area simply click on the ‘Forgotten Password’ link, enter your email address that is registered with us and we will send you an email containing details on how to change your password. Simply follow the instructions contained within this email.
What is the Champions Cinema?
The Champions Cinema provides an online place where people can share their stories, experiences, skills and knowledge for the betterment of others in their physical community.
Can anyone upload to the Champions Cinema?
Yes. We reserve the right to remove any content that breaches our guidelines or is deemed offensive/inappropriate in anyway.
How long should my video be?
A video posted on the Champions Cinema should be a maximum of 60 seconds.
What type of events can I list in the What’s On? section?
Frog gives you the option to list a ‘One off event’ such as a concert or a series of recurring events such as regular meetings or classes. You simply select the appropriate option and set the dates and times for your event.
Do I need to have an Organisation Listing to be able to list events?
No. You can choose to purchase a What’s On? events listing as a separate item at the prevailing rate.
How can I pay for my Frog listings?
You can pay be credit, debit card or direct debit for recurring services.
How long am I committed to Frog for?
All packages are billed on a monthly basis and you can cancel your subscription at any time by informing us in writing 14 days before your next subscription fee is due. A What’s On? or Job type listing will automatically cease once the date of the event or closing date has passed.